Contact information

We're here to help.

Whether you have a question about an order, shipping, returns, or our jewelry collections, our customer support team is happy to assist you.

Customer Support

Email: support@ireneandruby.com

Response Time: Within 24-48 business hours

Business Hours

Monday - Friday

9:00 AM - 5:00 PM (EST)

Saturday & Sunday

Closed

Need Help With Your Order?

When contacting us, please include:

• Your Order Number

• The Email Address Used During Checkout

• A Brief Description of Your Inquiry

This helps us assist you more quickly.

Frequently Asked Questions

For quick answers regarding shipping, returns, refunds, and order tracking, please visit our FAQ page.

Contact Form

You can also use the contact form below and our team will get back to you as soon as possible.

Thank you for choosing Irene & Ruby.

We appreciate your trust and look forward to assisting you.